Embroidered Elegance Kaftan

If you're not satisfied with the items you received, you can return or exchange the products within 14 days from the receipt of your order.

Please make sure that the item(s) are in full accordance with our Return Policy:

• Items must be sent back within 14 days of the delivery date.
• Items must be unworn, unwashed, and have original tags attached.
• All merchandise must be returned in its original packaging.
• We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange, or refund.
• You must inform us about the faulty, damaged, or incorrect products within 2 days of  the receiving date of the order.
• In the case of faulty, damaged, or incorrectly supplied goods, we may offer you a substitute or replacement product, or we will give you a full refund through the possible means. In any case, you must return the faulty, damaged, or incorrect products to us as soon as possible in the same condition as supplied.

Try Before You Buy:

Depending on the shipping service used, customers may be able to quickly try the outfits while the courier waits at the door. In case of returning the order with the courier, the full amount of shipping must be paid. Otherwise, they can try the items after receiving and make a replacement/return request if needed within 14 days.